Who we are

Jesmond Mizzi Financial Advisors Limited and/or any other subsidiaries or any of its daughter companies (hereinafter ‘JMFA’, ‘us’, ‘our’, ‘we’) are the data controllers as defined by relevant data protection laws and regulations. We control and are responsible to keep and use personal data in paper or electronic files.

Our approach to privacy

The privacy and security of your personal information is very important to us. We want to assure you that your information will be properly managed and protected whilst in our hands. Furthermore, this policy is in accordance with The General Data Protection Regulation (GDPR) (EU) 2016/679.

The kind of information we hold about you

We may collect, store, and process the following categories of personal information about you (“Personal Information”):

  • Basic personal details such as your name, address, e-mail address, telephone number, date of birth or age, gender, marital status, nationality, ID Card Number;
  • Details on your dependants/spouse/partner/family;
  • Information about your current and previous employment and occupation, including salary;
  • Information about your income, assets, and liabilities;
  • Identification document information;
  • Bank account details;
  • IP addresses when visiting our webpage without disabling Cookies including related location data;
  • Results of checks relating to prevention of fraud and/or terrorist activities;
  • Results of risk tolerance questionnaires, identifying your tolerance to risks related to investments;
  • Your marketing preferences;
  • Signature;

How we will use information about you

We will only collect and use your personal information when the law allows us to. Most commonly, we will use your Personal Information:

  • for the purpose of preparing investment proposals;
  • where we need to perform the contract we have entered into with you;
  • where we need to comply with a legal obligation;
  • where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests; and/or
  • for training purposes, to improve our services and their delivery, including by recording telephone calls.

We may also use your personal information in the following situations, which are likely to be rare:

  • where we need to protect your interests (or someone else’s interests);
  • where it is needed in the public interest (or for official purposes).

If you fail to provide personal information

If you fail to provide certain information when requested, we may not be able to perform the contract we have entered into with you, or we may be prevented from complying with our legal obligations.

We will not use Personal Information for any other purpose incompatible with the purposes described in this Data Protection and Privacy Policy, unless it is required or authorised by law or authorised by you.

How we share your information within JMFA

We may share and aggregate information about you from across the company, including personal information held within JMFA relating to other investments, products or services held with us, and depending on your preferences, we may use this information to:

  • help us identify products and services that may be of interest to you, to tailor and package our products and services;
  • determine pricing and/or offer available discounts; and
  • conduct customer research and develop marketing campaigns.

If you request a quote, or purchase a product or service from us, your personal information will be used and shared within JMFA for the purposes of administration (including processing of purchase or sale orders of shares, bonds and funds, issuing of contract notes, processing income and issuing of income certificates and identifying your tolerance to risks related to investments). We will use your information to communicate with you about your investment, product or service.

We may, as a matter of law, and without requiring notice or consent, use your information for crime and fraud prevention, systems administration within JMFA and to monitor and/or enforce JMFA’s compliance with any regulatory rules and codes.

How we share your information outside of JMFA

We will ensure that your personal data is processed in a manner that is compatible with the purposes indicated above.

For the stated purposes, your personal data may be shared with and processed where applicable by:

  • our associated companies, introducers, intermediaries and agents;
  • service providers, transfer agents, fund administrators, registrars, auditors and other professional advisors;

for the purposes of administration, including third parties providing services to them.

Your information may be disclosed when we believe in good faith that the disclosure is required:

  • by law;
  • to protect the safety of our employees, the public or JMFA property;
  • to comply with a judicial proceeding, court order or legal process;
  • in the event of a merger, asset sale, or other related transaction; or
  • for the prevention or detection of crime (including fraud).

In order to prevent and detect fraud we may share your information with regulatory bodies in Malta or if applicable, overseas, as well as with other public bodies including the Police and other organisations and may undertake credit or fraud searches with relevant agencies.

We may disclose your information to third party suppliers or service providers to conduct our business, including to help administer your investments, to help us manage and store data, provide data analytics, conduct market research and to communicate with you effectively. This may include any online or digital partners we work with.

In addition, depending on your marketing preferences, we may share your information with third parties who help run our marketing campaigns. We do not share personal data with non-affiliates third parties for their own marketing use without your permission.

We may also share your personal data:

  • in the event of any contemplated or actual reorganisation, joint venture, assignment, transfer or other disposition of all or any portion of our business, assets or stock; and
  • to meet any legal obligation, including to the relevant ombudsman if you make a complaint about the product or service we have provided to you.

Who may give us information about you?

For the stated purposes, we may receive personal information relating to you or your dependants/ spouse/ partner/ family from third parties such as those listed above or others such as (but not limited to) the Court Judgements database and the Registry of Companies, which are legally entitled to communicate such data and that such data may be processed for the stated purposes.
We may also record telephone conversations for training, security and quality control purposes. CCTV cameras are in use throughout our premises and branches.

Where will my personal data be processed?

Your personal data may be processed both inside and outside of the European Union (EU)/European Economic Area (EEA) by the parties specified above, subject always to contractual restrictions regarding confidentiality and security in line with applicable data protection laws and regulations.

Your explicit consent for the transfer of personal data outside of the EU/EEA shall be sought where personal data is transferred to a third country that is not subject to an adequacy decision of the EU, or that does not provide rights and effective legal remedies relating to data protection.

We will not disclose your personal data to parties who are not authorised to process them.

Personal data shall only be transferred outside of Malta for the purposes referred to above under the heading ‘How we will use Information About You’.


We will take appropriate measures to protect Personal Information that are consistent with applicable privacy and data security laws and regulations, including requiring service providers to use appropriate measures to protect the confidentiality and security of Personal Information.

Data integrity and retention

We will take reasonable steps to ensure that the Personal Information processed is reliable for its intended use, and is accurate and complete for carrying out the purposes described in this Notice. We will retain Personal Information for the period necessary to fulfil the purposes outlined in this Notice unless a longer retention period is required or permitted by law.

Your rights

Where permitted by applicable law or regulation, you have the right to:

  • Access your personal data held about you and to learn the origin of the data, the purposes and ends of the processing, the details of the data controller(s), the data processor(s) and the parties to whom the data may be disclosed;
  • Withdraw your consent at any time where your personal data is processed with your consent e.g. direct marketing;
  • Update or correct your personal data so that it is always accurate;
  • Delete your personal data from our records if it is no longer needed for the purposes indicated above;
  • Restrict the processing of your personal data in certain circumstances, for example where you have contested the accuracy of your personal data, for the period enabling us to verify its accuracy;
  • Obtain your personal data in electronic format for onward transmission by you to another entity without hindrance from Us; and
  • File a complaint with us and/or with the competent data protection supervisory authority (i.e. the Office of the Information and Data Protection Commissioner by clicking here)
  • You may exercise these rights by contacting us by email or by post as follows:

Privacy Officer
Jesmond Mizzi Financial Advisors Limited
1/2, St Joseph High Street,
Hamrun, HMR 1019
Email: [email protected]

It is important that you include your name, email address and purpose of your request when contacting us. Please note, however, that certain Personal Information may be exempt from such access, correction and erasure requests pursuant to applicable data protection laws or other laws and regulations.

How often do we update this Data Protection notice

We may revise this Data Protection and Privacy Policy from time to time, and will post the most current version on our website. If a revision meaningfully reduces your rights, we will notify you.

What are cookies?

Cookies are small pieces of data sent from a website and stored in your web browser, on your computer, ready for future access. On subsequent visits to a webpage these cookies can be read by the website server, to notify the website on your previous activity. Cookies allow websites to work more efficiently and provide useful information to the owner of the site.

How does JMFA use cookies?

We may collect information that could identify your computer to us (through your IP address) and/ or that tells us about how you use our website. Cookies enable us to quickly confirm your identity and owing to them the use of our services become much easier and more widely available.

Cookies are used solely with the purpose of personalising a particular user. Cookies can be used on condition that they are accepted by a browser and that they shall not be removed from the storage media. Users who removed cookies from their storage media or have not accepted them on their browser may not have access to products or services offered on our site. We do not link the information we store in cookies to any personal data you submit while on our site.

What happens if I read or download information from the site?

If you read or download information from our site, we automatically collect and store the following non-personal information:

  • the requested web page or download;
  • whether the request was successful or not;
  • the date and time when you accessed the site;
  • the Internet address of the website or the domain name of the computer from which you accessed the site;
  • the operating system of the machine running your web browser and the type and version of your web browser.

This information is strictly for the purpose of gathering usage statistics for www.jesmondmizzi.com and it is not shared, leased, or sold in any manner to any other organisation.

Version: May 2023